1. Late Payment Follow-up – we’re not a collection agency but we assist by contacting your debtors on your behalf. It’s amazing how a simple call from someone other than you can often trigger payment and keep the relationship intact.

2. To-Do List – we’ll take care of all those little things you need to get through each day like restaurant bookings, gift buying, organizing meetings, follow-up on outstanding orders.

3. Filing – simply send us those loose documents lying around your office and we’ll sort them into nominated categories and return them with a master list all ready to slip into your filing cabinet.

4. Notes on the Run – email us digital voice recording of the brainwaves you have when jogging, driving or falling asleep and we will email back a typed and formatted version of your notes for future reference.

5. Point of Contact – whether you’re heading out of town for a couple of days or a couple of months, we can be your point of contact, taking all your calls and screening emails.

6. Topic Research – provide a list of hot article topics for your blogs and eNewsletters by researching online articles and forums related to your industry.

7. Internet Research – if you need research on competitors, products, services, a new phone plan or computer we can do all the leg work and send you back a detailed report of our findings.

8. Word Processing – typing, formatting and design of reports, proposals, tenders, assignments, thesis, articles, job memos and tables.

9. Schedule Management - confirm existing calendar appointments ahead of schedule via sms, email or phone.

10. Data Collection – collect, collate and summarise data obtained from reports and surveys conducted.

11. PDF conversion – convert word, excel, publisher and power point documents to PDF and vice versa.

12. Templates - design and standardise your business stationery so you don’t have to recreate it each time you need to prepare a document.

13. Proof Reading – we can cast a second set of eyes over your typed documents prior to sending or publishing; picking up grammatical, contextual and spelling errors.

14. Product Instructions – if your product requires instructions we’ll work with you to develop a clear and concise product instruction page or manual.

15. Checklists – design and format checklists for in-house, external or online use by trades and small business; quality control, packing and distribution maintenance.

16. Desktop Publishing – documents, templates, brochures, certificates, cards, invitations, signs, flyers, menus, form creation.

17. Regular Reports – allow us to collect, collate and format your team’s regular reports and return them ready for review and distribution.

18. Excel Spreadsheets – design, format and maintain your spreadsheets; we’ll create high quality presentation documents with graphs and charts.

19. Powerpoint Presentations – create sensational presentations for your next seminar, board meeting, sales meeting, network meeting.

20. Arrange printing – of your business cards, stationery, signage, marketing material, invitations or menus.

21. Testimonials – we’ll contact your happy clients to get glowing reviews that will help promote your business.

1. Travel & Accommodation – research and book airfares, car hire and accommodation for your next business trip or personal getaway.

2. Sending flowers – to friends and loved ones on birthdays, anniversaries and the arrival of a new family member.

3. Send out cards – birthday, Christmas, anniversary cards to friends, family and clients letting them know how important they are to you and your business.

4. Gift Buying – if you’re running short of time to purchase those employee/client appreciation gifts, just give us a couple of ideas and we’ll do the rest.

1. Mail Invites – we will send invitations to your database and track attendees on a spreadsheet.

2. RSVP Contact – be a point of contact on an email address for RSVP’s sending you weekly and final attendance reports.

3. Name Tags – design name tags and place cards and arrange printing and delivery to your venue.

1. Import Lists – to Mailchimp or your CRM so you can send out email newsletters and marketing campaigns.

2. Data Entry – enter details from the collection of business cards into your database or CRM.

3. Follow-Up Letters – send letters/emails to those contacts you’ve recently met at seminars and networking events.

4. Data Clean-up – confirm details of those on your list, collect additional primary information like email addresses, phone numbers and postal addresses, furnishing you with a complete database.

1. Email Newsletter – source content, design, write and send your email newsletter using your CRM or 3rd party application; e.g. Mailchimp

1. Campaign Management – manage subscribers, campaign distribution and reporting

2. Social Media – set-up & management of your Facebook, Twitter, Instagram and LinkedIn accounts.

3. Customised Design Cover – design Facebook Timeline Cover and Twitter background to maintain consistency in your online branding.

4. Facebook & Instagram Ads – design a landing page, set-up and manage your Facebook ads and promoted posts.

5. Add Events – to your Facebook business page and LinkedIn profile and share them with nominated groups.

1. Recruitment – advertise positions of employment and create a shortlist for you to interview.

2. Disciplinary Process – manage disciplinary process and chair hearings

3. Policies & Procedures – set-up policies and procedures for employees in alignment with the Basic Conditions of Employment Act.

4. Performance Management – set-up a performance management model and roll it out to your staff, monitor and track performance on an on-going basis.

5. Statutory Returns – complete and compile a Skills Development & Employment Equity plan for submission to the relevant authorities.